Find answers to common questions about our products, OEM/ODM process, certifications, and shipping.
Our standard MOQ for OEM orders is 500–1,000 units per model, depending on the product complexity and customization level. For ODM projects or custom development, MOQ discussions are handled on a case-by-case basis.
We support a comprehensive range of certifications including CE, CB, ETL, GS, RoHS, REACH, and Energy Star. Our engineering team manages the certification process for your target market — whether EU, North America, or Asia.
Standard lead time is 30–45 days after sample approval and deposit. Custom ODM projects typically require 60–90 days for tooling, prototyping, and testing. We provide a detailed production schedule for every order.
Absolutely. Our OEM/ODM services include full customization: product design, PCB layout, color scheme, branding (logo, packaging, manuals), voltage/plug configuration, and user interface design. Your brand, our manufacturing expertise.
We offer flexible shipping terms including FOB (Ningbo), CIF, and DDP depending on your preference. Our location in Ningbo — one of the world's busiest ports — ensures competitive freight rates and reliable shipping schedules.
Quality is embedded in every step: IQC (incoming quality control) for all raw materials, IPQC (in-process quality checks) during assembly, and 100% functional testing before packaging. Our facility is ISO 9001 certified, and third-party inspections are welcome.
Yes. Our compliance team has extensive experience with global certification requirements. We can manage the entire certification process for your target market, including documentation, sample testing, and liaison with certification bodies.
We provide comprehensive after-sales support including warranty service, technical troubleshooting, spare parts supply, and continuous product improvement. Our dedicated support team is available across multiple communication channels.