Frequently Asked Questions

Our MOQ for standard dehumidifier and portable AC models is typically 500 units per model for OEM orders. For trial orders or stock models, we can accommodate smaller quantities. Contact us with your requirements and we'll find the best solution.

We accept T/T (telegraphic transfer) and L/C (letter of credit). Standard terms are 30% deposit with 70% balance before shipment. For established partners, we can discuss more flexible terms.

Our products are pre-certified for major global markets including: ETL (USA), CE (Europe), UKCA (UK), RCM (Australia), Energy Star, DOE, RoHS, and REACH. We also hold ISO 9001 and BSCI management system certifications. Certification support is included with every OEM order.

Standard lead time is 30–45 days from deposit confirmation, depending on order volume and customization requirements. We maintain a 98%+ on-time shipment rate. Rush orders can be accommodated for stock models.

Yes! We provide full OEM/ODM services including custom branding, packaging, labeling, and specification customization. Our engineering team can tailor products for your target market requirements. MOQ for OEM starts from 500 units.

We ship via sea freight (FOB Ningbo, CIF available), air freight, or express (DHL, FedEx, UPS) for smaller orders. Our logistics team coordinates end-to-end shipping, including customs documentation. We can ship to most major ports worldwide.

Yes, samples are available. Sample cost is deductible from your first bulk order. You pay for the sample and shipping, and we'll deduct the sample cost from your first invoice. Lead time for samples is typically 7–10 days.

We offer a standard 12-month warranty on all products from the date of shipment. Our after-sales team provides responsive technical support. We also carry product liability insurance through PICC and CPIC for added peace of mind.

We use R290 (propane, eco-friendly) as our primary refrigerant for most dehumidifier and portable AC models. We also offer R32 and R410A options for specific markets and requirements. All refrigerants comply with current environmental regulations.

Yes! Visit our Product Catalog page to browse our full product range. You can also print it as a PDF using the Download PDF button. For the complete FUDA catalog with all specifications, contact us and we'll send it to you.

Simply fill out the inquiry form on our website, or email us directly at evin.ho@yoozor.com. Include your target market, desired products, quantity, and any specific requirements. We'll respond within 24 hours with a tailored quotation.